Madison Taylor


From the editor's desk

Archive for the 'How social? Well …' Category

Anatomy of a hoax

January 17th, 2013, 11:18 am by

 

The still unraveling story involving Notre Dame’s Heisman Trophy runner-up, linebacker Manti Te’o, and his non-existent girlfriend is a journalism horror story. It’s every cautionary tale from a wise old editor come to life. It’s the sum of all fears when people in our business report stories.

There’s a journalism adage that sums it up neatly, but always makes me squeamish. It goes like this:

“We don’t report the truth. We report what people tell us.”

And so it’s left for multiple news agencies who told readers and viewers the heart-wrenching story of Te’o and a girlfriend by the name of Lennay Kekua, who reportedly died of Leukemia within hours of the actual death of Te’s grandmother on the day the Irish played Michigan State. Te’o went out and had one of his best games, while battling the compounded grief.

It’s the kind of story Lifetime channel movies are made of. It was repeated in newspapers, magazines — including venerable Sports Illustrated — on TV and via the Internet. Before then-unbeaten Notre Dame played Alabama is was a major plot line via ESPN.

Only it’s not exactly right. In fact, it’s way wrong.

Deadspin.com, a website dedicated to media and sports coverage, spent untold hours unraveling what is said to be a hoax perpetrated on Te’o, perhaps by someone he knows well. Deadspin found a vacuum of material about Te’o’s alleged girlfriend — who was purported to be a Stanford co-ed. If other sites spent the amount of time and effort Deadspin did to this story, there would be no questions at all about anything in government.

For example: Deadspin found no death certificate for Lennay Kekua, no obit and no funeral service. There is no record that anyone by that name attended Stanford University. There is no birth record. A widely reported car accident she was involved in had no police report.

What Lennay Kekua was, was an online entity, reachable via Twitter. Even the photo that accompanied her posts were that of a woman whose image was stolen from her Facebook page without her knowledge.

Welcome to the digital world.

And then, of course, the story took on a life of its own. So far, it’s difficult to tell where the hoax begins or ends. There are multiple accounts of people saying that Te’o spoke of seeing Lennay Kekua face to face. But what’s not clear is if Te’o told these stories, or if such details sprang from family members, to whom Te’o wasn’t very honest. Notre Dame and Te’o both contend that it was an online only relationship and that Te’o is crushed by this turn of events.

That will all be sorted out over time, no doubt, After all, Te’o still has a pro football career ahead of him.

But troubling journalism questions remain — and none of the answers will be pretty. It all boils down to this:

“We don’t report the truth. We report what people tell us.”

Indeed, reporters have walked a tightrope for years. Every day we go to events where someone might not be exactly honest. Writers have a couple of hours to turn those stories in, and sometimes just a few moments until the words are placed on a page to go on a press. Online, stories go up immediately.

And while some facts are easy to check on the fly, other times it’s not so simple.

When I worked for the Jacksonville Daily News, for example, we often ran into people who claimed to be Vietnam veterans. We caught a few in that lie when things about their ages or experiences didn’t add up. On another occasion, a woman claimed to be the daughter of a Marine killed in the Beirut barracks bombing in 1983. She was widely accepted by a survivor’s organization attached to that awful event. Only she wasn’t related to anyone among the 241 service members killed there.

In another Jacksonville case, we wrote a feature about a blind woman from Eastern Europe who came to America. She began working at a place where people could ride horses for therapy. She was highly touted by all in the community as a feel-good story about someone who had overcome incredible odds. She was a friend of the sheriff.

Only as it turned out, she was neither blind, nor from Eastern Europe. She was a fraud.

And at the Times-News we had a situation a few months ago. One of our reporters attended a memorial event. One of the people she spoke to claimed to have been an employee with a fire-rescue outfit near Washington on the day of the 9/11 attacks. A representative of that Virginia-based organization contacted us to say this person never worked there.

It’s the kind of thing that could happen every day. We have neither the time nor the resources to check the employment or other records of the dozens of people we speak to just to publish the newspaper by the next morning. That said, this kind of stuff usually comes back to haunt those who mislead our reporters. Every case I mentioned above had an unpleasant ending.

In the case of Manti Te’o, there were red flags. Some media outlets have admitted to not finding an obituary and asking to speak with the girlfriend’s alleged family. Te’o aided to the subterfuge — knowingly or not — by saying the funeral was private and that the family did not wish to be disturbed at such a distressing time. Plausible, but still a red flag when no obituary information can be found of any kind.

Makes me think of something I used to tell reporters in Jacksonville when they came to me with conflicting information from a source. “Uh-oh, this person’s a bad pony and I’m not going to bet on (him/her).”

And there’s the matter of Notre Dame’s sports information department. Usually things stated by a high-profile athlete on campus are pretty thoroughly vetted. Journalists have come to rely on it.

Perhaps too much so.

The lessons for journalists are as old as the business itself. Check everything, if humanly possible. And if the story doesn’t add up, spike it.

 

 

 

 

Echoes of a wounded nation

December 15th, 2012, 10:29 am by

Echoes . . .

Yes, sometimes things echo. It happens with politics. It happens with sports. It happens with holidays. It happens when there is a vast collecting point for the consciousness of hundreds, thousands or millions.

And often it’s the singularly horrifying things that echo the very most.

It happened Friday morning in Connecticut at a quiet elementary school by the quaint name of Sandy Hook in a place called Newtown. It’s where someone unbalanced beyond any comprehension at all massacred 26 people, including 20 children who were the very definition of innocent. In all, 28 people were killed, including the gunman and his mother.

By nightfall the echoes of a wounded nation created an impromptu chorus on social media, cable TV and internet chat rooms. It’s what we do in America today: Comment in the moment. Thousands mourned and offered prayers. Equal numbers expressed grief in other ways. Many turned it into a poorly timed political debate. But it soon became obvious to me where the national wound needed the most healing, if that’s even possible.

I struggled with what to say in response, again, because it’s what we do in America today. I harnessed my thoughts then posted this Friday night on social media.

“I’m not a parent and I never pretend to be one. I have no idea what it’s like to see a 10-year-old son clocked on a football field or what it’s like to send a daughter to a sleepover at the house of someone I hardly know. I have no clue what’s the right thing or the wrong thing for kids to eat or how to make physical or emotional hurt go away when those things inevitably arrive. No, I have no idea what it’s like to be a parent in the world as it is today — or any other time in recorded history. But I do know this, I don’t envy parents tonight as they consider the events of the last 12 hours. Peace be with you my friends.”

The responses I received in return were compelling. I’m going to let them speak now.

 “You expressed my feelings exactly. I’m not a parent either, but I watched my fiancée, who is a parent, sit down in the bathroom and just cry deeply, for a long time, when I told her the news today. She knew and felt something I simply don’t have experience with. I feel anger and sadness; she seemed to be experiencing a deeply profound hurt, an empathy and fear that I can only imagine.”

 “As a father of two kids who will start entering kindergarten in three years, this scares the hell out of me. It angers me. And when I heard the news, the tears just started rolling. The idea of anyone killing, or even seriously wounding, my kids fills me with too many emotions to describe. They’re so trusting and happy and funny and unscarred by life. I’ll bet the parents in Newtown felt much the same way about their kids. Those folks are living my worst nightmare, and I feel terrible for them.”

 “My son is 20. My daughter is 18. I sent them texts today to tell them I loved them. That’s part of being a parent. They can be 2 or they can be 22. The love never leaves. I can only hope those families in Newtown get all the help they need. I cannot imagine the depth of their grief.”

 “I can tell you about one hard-nosed editor who went home after school today to hug his little girls. I still ache and want to cry.”

 “I told my 2 daughters tonight how very much I love them, and that they are safe, that 99 percent of people are good. Horrible things happen and, unfortunately, we have to cope. I ache and have cried for the parents today … just not sure if any good can come out of this …”

 “I too thought a lot about my two boys, one a freshmen in college and the other a senior in high school. All I could think about was their young faces when they were so innocent and young at the age these poor children were today. I had a deep pit in my stomach as I tried to figure out why someone would even consider doing something like this to those so innocent. It’s unfathomable. One doesn’t have to be a parent to feel deep sorrow in a time like this. It does hit home for those of us who are even more so.”

 “I’m not going to tell you it doesn’t make a difference after becoming a parent but I am going through some feelings I’ve never felt before — as much as you want to be in control you are so helpless in so many aspects of your children’s lives — as a law enforcement officer for 30 years now I have seen such unbelievable acts against others but this has hit me as hard as anything I’ve heard of — thank you for thoughts for all parents but all need prayers and love to heal from this terrible event — I have chosen to love and appreciate my family as much as possible to stand against such acts of violence may peace go with us all.”

 Echoes …

 

Egad … run for your lives!

August 28th, 2012, 8:22 am by

In the Boneheaded Social Media Posts Department put this one near the top.

This rather disturbing message was placed on the news feed for @thetimesnews on Twitter. It happened on Sunday. And if true, it would perhaps constitute the most terrifying social media post of all time.

Yes, such a thing would be clear signal to immediately alert the local authorities, call the FBI, bring in the National Guard, have the state Highway Patrol block all road accesses and by all means call in Batman.

Terrifying, right?

The good news is, Monday passed without widespread mayhem. The day passed with remarkable calm in Alamance County. Batman could take the day off.

Of course, the post was a mistake — and a pretty bad one — by the person who typed it. The post was supposed to read, “Murder trial starts Monday in Alamance County.”

Pretty big difference I’d say.

Now some might wonder who the boob is who wrote this original post. Well, in this case, that boob would be … me.

Yes, I’m the author of this particular boneheaded social media post. We don’t have any one person responsible for populating our social media sites with content. It’s a job passed around to a few people in our department. And on weekends, I’m sometimes the one.

Now, brain farts while typing aren’t uncommon. That’s why editors were invented over the objections of writers. But in a world where few editors exist the job falls upon others. On Twitter or Facebook it’s up to readers to catch the typing mishaps which happen from time to time.

That led to this exchange on Twitter several hours after I posed the original blood-curdling message.

I’m trying to make light of the situation because I can. And thanks to Amanda for pointing out the error.

 But it’s also a reminder to proofread what we post on social media at all times. I never want to give anyone the wrong idea — or a p0tentially horrifying one.

 In this day and time folks can’t be too careful.

Social media de-revolution and the Stages of Twitter

May 27th, 2012, 10:29 pm by

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A few months ago there was a “social media summit” at the Times-News office. All the North Carolina newspapers in our company attended. It was led by people from other Freedom newspapers already immersed in Twitter and Facebook. Because we were already almost immersed ourselves, it wasn’t too difficult to get the gist of what they wanted us to do.

During the presentation they showed a video called The Social Media Revolution. A copy can be found on an earlier blog post. I also showed it to a few groups during public speaking engagements. It had a lot of eye-opening stats and messages. On Sunday Kevin Sablan, one of the Orange County Register social media experts who joined us in Burlington posted a new video on YouTube that’s a parody of the one used during our November session. In short it’s hilarious — and not inaccurate.

I’ve been pretty active on Twitter now for 10 months. I had one false start a couple of years ago — then ventured out into the land of hashtags and texting shorthand again at the end of July 2011. I’ve tried to be a consistent player since then. I have to admit, some of it has been very useful and I will continue to go there regularly. It’s the best way to move news and get it out quickly. It’ll be a big part of the future for the media business.

But it has its drawbacks and some patterns. Based on my observations, here is what I call …

The Stages of Twitter

Animosity: This is stupid. Who cares that I eat French toast smothered in turkey gravy for breakfast?
Anxiety: All of those @s and #s just look like gibberish to me. What a waste of time. And it’s still stupid.
Acquiescence: OK, if I gotta do it then I guess I’ll have to do it, but it still seems pretty stupid to me.
Acceptance: Wow. There’s a lot of news popping on this Twitter deal. And look! Hey, I can follow the Dos Equis guy! Maybe this isn’t as stupid as I thought.
Addiction: Sorry dear, we can’t go to dinner tonight. I have to live tweet this very special episode of “Big Bang Theory” and then there’s an NBA game after that. My Twitter public awaits at hashtag opinionatedjerk. Is this great or what?
Agitation: There’s just too damn much crap on Twitter Why the hell am I following the Dos Equis douchebag again?
Animosity: I can’t believe how stupid this is.
Adios: Means goodbye.

 

Brevity at its best: Obits and online comments

February 29th, 2012, 10:18 am by

I couldn’t resist this, for obvious reasons. A great Brevity comic today. Sadly, but hilariously true.

Faces in the crowd … that people want to see

February 15th, 2012, 10:23 am by

For three-plus years we tried to get mugshots of people arrested in the community, what I call “The Faces of Crime in Alamance County,” on our website — something many other newspaper sites have managed with little difficulty over the same time period.

Now, we have a large chunk of them and it’s already proved to be the most popular item on www.thetimesnews.com.

Credit goes to our online content editor Joe Jurney who worked in conjunction with Randy Jones at the Alamance County Sheriff’s Office to coordinate a workable means to get the mugs of people housed at the jail in our hands digitally and on our site. We pursued doing this several years ago when Alex Kreitman was our online editor but a lack of technology and know-how proved to be a stumbling point. It was a thing that had to be relatively easy for handlers on both ends to deal with. Actually getting the mugs wasn’t a problem. It’s a public record. But the format and logistics had to be settled.

We tried off and on over the months and years — sometimes we didn’t think about it for months. Joe recently made another effort and within a couple of weeks we had a working system set with the county.

Joe is still working with Burlington and the other municipalities to get the complete set on a daily basis.

The lure of crime mugs for web users is undeniable and measurable. There’s no guesswork here. Online publication eliminates that. For years editors could only surmise what readers might want based on phone calls or other anecdotal information. Telephone psychics had a better track record at success.

Online, though, the figures speak loud and clear.

Last week we recorded 716,300 page views on our website. Normally, we get anywhere from 480,000 to 520,000 a week. And over the past few months the figure has hovered to the lower end, largely due to an end to anonymous commenting. Our page views via mobile apps and smart phones checked in at more than 113,000 — double our highest recorded figure ever in that category.

Here are the top 10 pages for views last week for our site.

Homepage, 126,271
Obituaries, 98,920
Arrests for Feb. 3-5, 65,362
Arrests for Feb. 7, 45,607
Arrests for Feb. 6, 28,100
Arrests for Feb. 9, 26,724
Arrests for Feb. 1, 26,654
Arrests for Feb. 8, 22,054
Arrests for Feb. 2, 17,859
Arrests for Jan. 31, 15,022

By the same token, last week we took a photo gallery of Alamance County’s brightest students participating in the annual Times-News Spelling Bee. It failed to make our top 30. In a perfect world, I’d rather publish more of our top spellers and fewer of our most wanted. I’d also like to note that just because we publish these mugs online doesn’t mean that some of these folks are guilty. It’s one aspect of this feature that makes me a little queasy and in opposition to using it in print.

So much for wanting good news.

The reasons for the popularity vary. Some want to know who they should watch out for in the community, others are interested in what crime people have committed. And some just want to check out the hairstyles and tattoos. No one looks their best after an arrest — except for politicians like John Edwards or Tom DeLay.

Otherwise, we’re also learning a lot about people in the jail. For example, a bunch just decide not to show up for court appearances. They make up a big chunk of the folks in the photo gallery. There are a lot of probation violations, as well. That’s a story we’re working on in light of recent violent crimes attributed to people out on probation.

Anyway, thanks to Joe Jurney and all of the people in the community who are helping provide this information. Pretty soon we’ll have a display page on our site so all the mugs will be displayed in one place. For now, though, look under Latest Slideshows.

The cost of getting social

February 13th, 2012, 8:41 am by

Earlier this month when I spoke to a group at Twin Lakes it was probably the most pro-newspaper crowd an editor could ever hope to find. They enjoy the newspaper, have few complaints and only wish there was more of it every day.

Frankly, I do, too.

But they were also a fairly savvy social media group. They were quite familiar with Facebook — although most didn’t care much for it. Twitter was a little more confusing. I couldn’t blame them. I didn’t get on Twitter for a long time because of the confounding names, symbols and hashtags.

None of it many any sense at all. Seemed a lot like gibberish to me. Now I understand it. That’s pretty terrifying in and of itself.

The video “Social Media Revolution,” which I posted earlier here, shocked them a little. There were audible gasps as the numbers related to social media use rolled by at a breakneck pace. The biggest concern? That email is becoming passé.

Most if not all have email accounts and are comfortable with that format. But they also recognized that their own children and grandchildren don’t use email quite so often anymore in favor of Facebook, Twitter and texting. Just yesterday I learned that Twitter is now approaching 500 million users.

After the presentation I was asked a number of questions about our move toward social media in the newsroom — make that “content center,” which is the buzz phrase today. The largest in their minds, however, was probably this one: “What impact is all the attention to social media having on the print Times-News?”

I had given the matter some thought.

For the most part, our reporters and editors don’t spend a huge amount of time on tweets or Facebooking. For our reporters, for example, it constitutes a short post here or there about things they’re already covering. Chris Lavender, for example, might tweet something a speaker says at a meeting of the Alamance County Board of Commissioners. Roselee Papandrea might post information from a wreck site, offering road conditions for travelers. It only takes a few seconds with a smartphone or tablet.

For many, it replaces some other activities previously used during the working day to break up long stints at a desk — making jokes, throwing spitballs, shooting rubber bands — all the adult things you might think go on in a newsroom.

Because I’m called upon to sometimes post not only on my personal page but the Times-News Twitter and Facebook pages as well, there is a definite challenge in my time management now, and I told them so.

“It used to be,” I said, “that I would get up and walk around the newsroom, touch base with the staff. Talk about how things are going in their lives. I also used to talk about stories they’re working and offer some advice if they wanted it.”

Now, that just doesn’t happen. Now I post little signs around the newsroom asking “Have you Tweeted today?”

It’s just not the same.

When social media works

February 9th, 2012, 6:44 pm by

The other day I posted an item about social media, mainly that it moves too fast and can simply overwhelm  human common sense.

Now here’s the other side

On the same week the social media orchestrated a train wreck in the coverage of the demise of former Penn State coach Joe Paterno, we got a first-hand illustration of what a powerful and immediate information source it can be.

It occurred on Monday when one of advertising reps, Debbie Piland, called to tell me she  witnessed a man falling — she felt he jumped or tumbled — off the overpass at Huffman Mill Road and onto I-85 / 40. The timing of the incident coincided with rush-hour traffic shortly before 5 p.m.

My first thought was to get the news out and quickly so anyone impacted by the looming traffic problem would know. I posted a tweet via Twitter and a short note on the Times-News Facebook page. I also wrote a paragraph and posted it on our website under “Breaking News” and sent a message about it to hundreds of email subscribers to our news alerts.

From there I monitored the phones and obtained information from our reporter Molly McGowan who rushed to the scene. I posted tweets outlining changes in the traffic situation and whatever information we had. Meanwhile, I fielded reader questions on our Facebook page.

In about an hour we had 12 new followers on Twitter, more than 15 “retweets” and several mentions. On Facebook, the original note was shared 13 times with no accompanying link. It contained 19 comments, including a couple from witnesses. We had seven Facebook likes in 40 minutes. In the hours that followed we had 20-plus more.

It was easily our busiest social media day since we dedicated ourselves to it seriously. It was also a clear sign that if we provide information and quickly, readers will respond and interact with us and each other.

Hey, it’s what those experts told us would happen.

Go figure.

 

Show and tell

February 7th, 2012, 1:48 pm by

Sometimes I feel like I’m living in a “Seinfeld” episode. That’s not too surprising really. It was a TV show that certainly tried to cover nearly every cultural or behavioral issue or theme of its time — from people who talk to closely to answering machines. Every now and then I wish Jerry, George, Elaine and Kramer were still around. I’d like to get their take on Facebook, for example.

The other day, though, I felt like Jerry in the episode in which his new manager arranges for him to speak to a school assembly — for two hours. “But I don’t have material for two hours,” Seinfeld exclaims.

That was my thinking after I was kindly invited to talk to a group at Twin Lakes in Burlington. The format called for 60 to 90 minutes. In a word, I was petrified.

Turned out, there was no need for alarm. They were a great and receptive group and I probably didn’t need to be as Pentagon-style prepared as I turned out to be.

Some of the things I hoped to share with the group, however, tied in with how I got into the newspaper business. Much of it tracked back to movies. As anyone who follows my work probably knows, movies have been a huge influence on my life and when I look back, tons of classic films from the 1930s to the 1970s featured newspapers or newspaper reporters. They were smart people, fast talkers, people in the know and who came by that knowledge quickly. They traveled to exotic places and liked to take a drink now and again. And from “It Happened One Night” “His Girl Friday” “The Philadelphia Story,” and “The Man who Shot Liberty Valance” to “All the President’s Men,” people in newspapers were unafraid to challenge authority, showed tremendous courage, actually every so often righted incredible wrongs  and told the best jokes.

I wanted to be like them.

To illustrate the point to my Twin Lakes audience, I tracked down some newspaper-related scenes from a couple of my favorite films. I also snagged a YouTube link to a video our company included in our training about the importance of social media.

One of the clips I decided to show was a New York Times snippet about the classic comedy “His Girl Friday.” It was based on the play “The Front Page” by former newspaper guy Ben Hecht and starred Cary Grant and Rosalind Russell. Great stuff.

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The second clip was one I decided not to show because it contained a little rough language. It’s from the outstanding 1970s film “All the President’s Men.” It’s based on the Washington Post investigation of the Watergate break-in. It’s probably my favorite film about newspapers. The scenes I selected feature Jason Robards as Washington Post editor Ben Bradlee. His is the voice I hear in my head when I ask reporters about stories in progress. I’m also pretty bad about boring young reporters with tales about my past in the business.

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And the third clip I did show the group and it was perhaps the thing I presented that astonished them the most. Part of the reason was how quickly this video is edited. The images move at a rapid rate. But the information is also overwhelming. It’s called the Social Media Revolution. It did a pretty fair job of selling people here that we had to get on board with Facebook and Twitter or be hopelessly left behind.

 

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The piece of information in this video that troubled my audience the most? That email is becoming passe.

Stay tuned.

 

Twitter: Unsafe at the current speed

January 23rd, 2012, 12:37 pm by

We live in a confusing time for the newspaper business. Too many years ago to count, we broke stories at around midnight when the presses began to roll — or even noon when newspapers like the Times-News were afternoon publications.

Seems like a quaint idea today — afternoon newspapers, freshly produced for the lunch crowd — or for dad to read when he got home from work to pass the time before Huntley-Brinkley or Walter Cronkite came on TV.

We basically had to relearn our livelihood a few years ago when newspapers started posting stories online to their websites. The idea then was it had to go out immediately, it not sooner, to stay ahead or even with our competition from websites operated by TV stations or other newspapers. The news was posted pretty fast, but a story still had to be written. It took time, it sometimes wasn’t up to print quality, but we were told that was OK. “Good enough,” because the phrase of the day.

And so we did.

Today things move even faster. The emergence of Twitter and Facebook as quick-fire news sources is undeniable. Now we post — in fewer than 140 characters via Twitter — whatever we think we know about a news event in the moment it’s happening. Reporters do so from wherever they are by smart phone. Editors do the same. We print what we see and hear with accompanying typos. The details come later when a story is finally posted online.

Sometimes these Twitter or Facebook posts aren’t up to online quality. It’s a world of multiple standards depending on what platform you’re perched upon in the moment. There is the Print Standard, the Web Standard and the Twitter Standard.

The Twitter Standard hopefully can’t get much lower than it did over the weekend when speed overwhelmed common sense and years of journalism training.

As many know, a number of media outlets killed former Penn State football coach Joe Paterno hours before he actually passed away from complications stemming from treatment for lung cancer. It happened because a college student made a rookie mistake. It became a major problem because people paid to know better did something even worse, they acted without thinking and compounded a rookie’s regrettable error.

Poynter, a media teaching and support organization traced the original post about Paterno’s death to Onward State, a student online publication at the university. Poynter traces a fascinating group of Twitter posts Saturday night concerning the original erroneous report of Paterno’s death and the family’s fairly rapid response debunking it. Paterno passed away Sunday morning.

The student editor of Onward State immediately resigned. It was a mistake, and a bad one traced to a bogus email sent to Penn State students. The failure was in checking other sources. When you pronounce someone dead, the rule is to be damn sure. There is nothing new about this rule. It’s almost as old as journalism itself.

But like I said, it was a rookie mistake and one that would’ve been a campus issue were it not for Twitter and some erroneous calls at very high levels of national media. CBS Sports, for example, was among the first to retweet the information without checking or sourcing it. Others followed like mindless dominos tumbling one after another. Among the victims: The Huffington Post, Slate, Howard Kurtz and Poynter itself.

Note, the Associated Press didn’t fall down with the others but was among the first to post information from the Paterno family that the death story was false. The AP should be applauded for sticking to its standards rather than worrying about the rush to be first.

The Paterno gaffe is the most recent and serious of warning shots about the urgency and fallacy of Twitter reporting. Newspapers and other media outlets can’t be too careful.

An example occurred locally the previous weekend.

On Jan. 14 a reader contacted one of our reporters via Twitter with news item. That was a first. Often we mine social media for things we turn into stories. This time, someone Roselee Papandrea follows sent her a direct note asking why police were working the train tracks in the Glen Raven area. Roselee sent a text to Molly McGowan who was our reporter on duty. Molly arrived on the scene so quickly even the police were a little surprised.

From there, though, the social media landscape grew a bit murky, something that illustrates what a minefield it can be.  A couple of people on Facebook theorized that the victims in the train incident were Elon students. One of the university’s student news outlets, Phoenix14, tweeted as much. An Elon student who knows me sent a question my way late Saturday night wondering if I could confirm that the people killed by the train were Elon students. I responded that police did not say that and we would not speculate about it. Moments later, Phoenix14 tweeted that their initial report might not be accurate.

Turned out, the victims weren’t Elon students at all.

The lessons for us all are these: In this day and age, accuracy has never been more important.

And don’t believe everything you see on Twitter.

 

TML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> How Social? Well … | Madison Taylor




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